Policy

Policy, Terms & Conditions

Cost Includes:

  1. Pick-up Drop – Science City / BallygungePhari.
  2. All Meals (Welcome drink, Breakfast, Lunch, Evening Snacks, Dinner).
  3. Boat charges.
  4. All entry permit & Guide charge.

There is no hidden cost.

Cost Excludes:

  1. All kind of personal expenses such as tips, laundry, telephone bills & beverages.
  2. Video camera charges.

Child Policy:

  1. Child below 4 years: Complimentary with no extra bed.
  2. Child between 5 to 10 years: 50% of adult package with no extra bed.
  3. Child above 10 years: same as adult package.

Payment Terms:

  1. 50% advance to be paid at the time of booking. Balance 50% to be paid at least 30 days prior to the date of departure.
  2. However if the date of booking is within 30 days of date of journey, 100% of the package cost to be paid during booking.

Cancellation Policy:

Cancellation charges will be applicable as mentioned below if written intimation is received –

  1. At least 30 days or more in advance of the journey date: 30% of total package amount
  2. In between 29 days and 15 days of the journey date: 50% of total package amount.
  3. Within 14 days of the journey date: 100% of total package amount.

If the tour gets cancelled as a result of any natural calamities like flood, cyclone etc. or due to any political or sociological disturbances like bandh, curfew etc. which is beyond control of Dream Safari, no refund will be given. However, Dream Safari will try their best to reschedule the tour in some alternate mutually agreed dates.

Special note: Itinerary is subject to change/alteration as the visit to the various watchtowers depends upon weather, tide conditions & Forest department permissions available at that point of time. However, all watchtowers and destinations as mentioned in the itinerary will otherwise definitely be covered.

Sundarban is non-plastic zone so please do not carry any. Throwing ANYTHING, even spitting in the water or in the park areas while on boat will attract a fine of up to Rs.20,000/ – and immediate cancellation of tour. A separate detailed list of Do’s and Don’ts will be shared at the time of booking and has to be adhered to by every member.

For weekend tours of 1N2D & 2N3D minimum head count has to be 4, less than which might lead to cancellation and full refund. However cancellation is a very rare occasion, as we hate to disappoint you.

We also customize tours as per special requirements.

Team’s goal is to maintain transparency and take care of you always, while you are with us.